More fun with Three

Below is the current fail log through today. We didn't use the Cube much the last couple days, partly because it's not working well and partly because I was so insulted by the last tech support person who basically got very angry when I said I'd been told to put the Cube SIM into my phone. He made it very clear that no-one should have told me that and I needed to take the SIM out of my phone immediately (I'd used it to call Three to demonstrate that the SIM was working).

Today the support person asked me to try the same thing, which made me laugh.

Today, I was informed that the reason the replacement Cube wasn't working was because it hadn't been "charged up." This was news to me-- a bit hard to believe, really, but as I said, I'm happy to try whatever they think will work. So we're charging it up (it's been plugged in for about a week, really, but we'll do it OFFICIALLY for three hours as requested by the tech support people). I told the person that if it worked, we'd be happy, but if it failed, I was taking both cubes back to the Three store on Princes Street because I refused to pay to ship them back.

We'll see :)  Here's hoping that the Cube works... that would be the simplest solution to the situation.

10-Jan-13	9:20	Fail	after being on for only 15 minutes
10-Jan-13	15:51	Fail
10-Jan-13	15:58	Fail
10-Jan-13	16:10	Fail
10-Jan-13	16:14	Fail
10-Jan-13	16:20	no data
10-Jan-13	16:21	Fail
10-Jan-13	16:31	Fail
10-Jan-13	16:34	Fail
10-Jan-13	18:26	Fail
11-Jan-13	12:38	Fail	using iphone tether now
12-Jan-13	14:31	Fail	Using phone tether now
12-Jan-13	18:41	Fail
13-Jan-13	12:15	Fail